PH Nutrition Terms of Service

Welcome to PH Nutrition. By using our website (www.phnutrition.com), purchasing products, or utilizing any of the services offered by PH Nutrition, you agree to the following terms and conditions. Please read them carefully before using our services.

Eligibility

You must be at least 18 years of age to purchase any supplements from PH Nutrition. By placing an order, you confirm that you are of legal age and that you have provided accurate and truthful information.

Product Information

PH Nutrition aims to provide accurate product descriptions and pricing. However, pricing or typographical errors may occur. PH Nutrition reserves the right to correct any inaccuracies and to change or update information without prior notice, including after an order has been submitted.

Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason including but not limited to: product availability, errors in the description or price of the product, or error in your order. We may also require additional verifications or information before accepting any order. If your order is canceled after your credit card has been charged, we will issue a credit to your card in the amount of the charge.

Payment

All payments are processed securely. By submitting your order, you represent that you have the legal right to use the payment card or method used to complete the transaction.

Shipping and Delivery

PH Nutrition ships to valid addresses within the locations we serve. Shipping costs and delivery times are subject to change and will be notified during the checkout process. You bear the risk of loss for any products once they have been delivered to the carrier for shipment.

Returns and Refunds

At PH Nutrition, we stand behind the quality of our products. If you are not entirely satisfied with your purchase, we offer the following return options:

Full Returns and Refunds for Unopened Products: Customers may return unopened products within 7 days of the purchase date for a full refund. To qualify for a refund, the product must be unopened and in its original packaging.

Partial Refunds or Exchange for Opened Products: For opened products, we offer partial refunds or exchanges within a 14-day window from the purchase date. The amount of the refund will be determined based on the condition of the returned product.

Please note the following conditions

  • All returns must be initiated within the specified time frames mentioned above.

  • Return shipping costs are the responsibility of the customer.

  • PH Nutrition is not liable for any issues encountered during the return shipping process.

  • To initiate a return, please contact our support team at support@phnutrition.com.

  • Refunds are processed upon receipt and inspection of the returned items, and it may take several business days for the credit to appear on your account.

Use of Products

Products sold by PH Nutrition are intended to support general well-being and are not intended to diagnose, treat, cure, or prevent any disease or condition. You should always check with a healthcare professional before starting any new vitamin, supplement or workout regime.

Limitation of Liability

PH Nutrition will not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if PH Nutrition has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless PH Nutrition, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Privacy

Your submission of personal information through the store is governed by our privacy policy, which can be accessed on our website.

Applicable Law

By visiting www.phnutrition.com, you agree that the laws of the state where PH Nutrition’s headquarters are located, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and PH Nutrition.

Changes to Terms of Service

We reserve the right to make changes to our site, policies, service terms, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Text Messaging Terms of Service

1. Consent to Receive Text Messages

By opting in to receive text messages from

PH Nutrition

, you are providing your express consent to receive both non-marketing and marketing text messages from us through an automatic telephone dialing system or other technology. These messages may include updates, alerts, informational content, promotions, specials, and other marketing offers from

PH Nutrition

.

2. Opt-In Procedure

To opt-in to receive text messages from

PH Nutrition

, please send the keyword

JOINPH

to

12345

. Your consent to receive text messages is not a condition of purchasing any goods or services from

PH Nutrition

.

3. A2P DLC Compliance

PH Nutrition

is committed to full compliance with the regulations regarding Application-to-Person (A2P) 10 Digit Long Code (DLC) messaging. We adhere strictly to the standards and guidelines set by regulatory authorities, including the Cellular Telecommunications Industry Association (CTIA) and relevant telecommunications carriers, ensuring responsible and compliant messaging practices.

4. Message Frequency

The frequency of messages you may receive will depend on your interactions and engagements with

PH Nutrition

. We will provide clear information regarding message frequency with each opt-in opportunity and within the first message sent following your opt-in.

5. Fees and Charges

Message and data rates may apply for each text message sent to or received from

PH Nutrition

. These rates are determined by your mobile telephone service rate plan, and you should consult your mobile service provider for detailed information.

6. Opt-Out Procedure

You have the right to opt-out of receiving text messages from

PH Nutrition

at any time. To discontinue receiving text messages, please text

STOP

to

12345

. Upon receipt of your "STOP" request, we will send you a confirmation message to confirm your unsubscription. After this, you will no longer receive SMS messages from us. Should you decide to opt back in, you can do so using the procedure outlined in section 2.

7. Support/Help

For assistance or more information about

PH Nutrition

's text messaging service, text

HELP

to

12345

, contact our customer service team at [customer service phone number], or email us at [customer service email].

8. Changes to Terms and Conditions

PH Nutrition

reserves the right to modify these terms or terminate the text messaging service at any time without prior notice. We encourage you to review these Terms of Service periodically for any updates or changes. Your continued consent to receive text messages from us will signify your acceptance of any amendments.

Contact Information

Questions or comments about the Terms of Service should be sent to us at support@phnutrition.com or you may also call us at 806-368-3725.

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